We have a detailed size guide based on your body measurements available on our website to help you find the perfect fit. If you're still unsure, feel free to reach out to our customer service team for personalized assistance.
We recommend dry clean only for all our garments.
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return or exchange it within 15 days of receiving your items. Please refer to our Returns & Exchanges page for more details.
Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through the courier's website.
Yes, we offer gift cards in various denominations. They make the perfect gift for any fashion-forward friend or family member. You can purchase gift cards directly from our website.
You can reach our customer service team via email at info@prosestories.com, WhatsApp/Call on +91 8657427820 or even through our contact form on the website. We're here to assist you with any questions or concerns you may have.
Absolutely! Our fashion experts are here to help you put together the perfect look. Feel free to reach out to us with any styling questions or for customized outfit recommendations.
You can sign up on our website or WhatsApp us to be a part of our broadcast channel. We promise we don’t spam.
Yes. we do offer alterations and customised orders upon request
Currently, our products are exclusively available for purchase online only. Alternatively, we are available for video consultations or you may also choose to visit our backend studio/office in Mumbai via appointment only.
  • We accept all kinds of payments. Since all products are on made to order basis, we request you to pre pay for your order online via card payment/UPI.
  • If you wish to do a bank transfer, you can get in touch with us on WhatsApp for Details.
  • COD is available as a partial payment option only as we would require at least 50% advance to continue or process your order